The Insurance Illusion: Profits Over People

 


Hossein Dehnavifard


Insurance is marketed as a safety net—a promise that, in times of crisis, someone will have your back. We pay our premiums diligently, month after month, in the name of security and peace of mind. But when disaster strikes and we reach out for help, the response is rarely comforting. Instead, we’re met with red tape, endless delays, and carefully crafted loopholes designed to deny us the very protection we’ve paid for.

This isn't a flaw in the system. It is the system—one engineered not to provide care or coverage, but to maximize profits.


Health Insurance: A System That Treats Patients Like Liabilities

Nowhere is the failure more glaring than in healthcare. In moments of illness or emergency—when people are at their most vulnerable—insurance companies turn from caregivers into gatekeepers. Claims are scrutinized, treatments are second-guessed, and necessary procedures are delayed or denied altogether. Patients battling for their lives often find themselves simultaneously battling the insurance bureaucracy.

Take, for example, Maria, a 47-year-old mother of two diagnosed with late-stage breast cancer. She was admitted to the hospital after a rapid decline in her condition. Her doctors wanted to keep her for intensive treatment and pain management. But just days into her stay, the hospital began receiving pressure from her insurance provider. Representatives called daily, asking if Maria could be discharged “soon” or moved to a less expensive outpatient facility—even though her doctors warned that leaving the hospital would jeopardize her stability and pain control.

The kicker? Her insurer owned stakes in both the hospital and the outpatient clinic they were recommending. Behind the scenes, they were negotiating with themselves, minimizing costs not for patient care—but for their quarterly earnings. Maria’s care plan was no longer in the hands of her medical team—it was in the hands of actuaries and cost-containment specialists.

And she’s not alone. When insurers are legally obligated to cover treatment, they resort to manipulation. Case managers and insurance reps call hospitals—not to authorize better care, but to push for early discharge. The goal? To reduce costs, even if it means risking the patient’s life. In some cases, these companies even own the hospitals they claim to negotiate with, playing both payer and provider. This vertical integration allows them to inflate costs artificially on one side and ration care on the other, creating a system where prices soar and outcomes suffer.


Home Insurance: Coverage That Disappears When You Need It Most

The injustice extends beyond healthcare. In states like California, home insurance providers are increasingly refusing to cover properties altogether, citing wildfire risk or burdensome regulation. In reality, these companies are pulling out of entire regions to avoid paying claims—not because they can’t afford it, but because they won’t tolerate anything that threatens their bottom line.

The result? Families are left without protection. Homeowners who’ve paid into policies for years find themselves suddenly uninsured, unprotected, and alone when disaster strikes. We saw this during recent wildfires—entire communities devastated, with insurers dodging responsibility and leaving the burden squarely on the shoulders of ordinary people.


Auto Insurance: Missing in Action When It Matters Most

It’s the same story with auto insurance. We’re legally required to carry it, and we pay faithfully—year after year—under the assumption that if something goes wrong, they’ll be there for us.

But if you’ve ever been in a serious car accident, you know how fast that illusion collapses.

Instead of help, you often get silence. Adjusters disappear. Voicemails go unanswered. The process drags on endlessly. Some companies deliberately stall, hoping you’ll get desperate enough to accept a lowball settlement or simply give up altogether. They hire teams of lawyers, not to investigate the accident—but to find ways to minimize or deny your claim.

Even when you're clearly not at fault, they might argue otherwise. They might “lose” evidence, question your injuries, or insist you get treatment only from their approved doctors—who often have one job: say you’re fine.

It’s not just frustrating. It’s strategic. Their delay is their profit.

Imagine getting into an accident where your car is totaled, you’re injured, and you’re unable to work—and your insurer, instead of supporting you, starts treating you like the problem. That’s not protection. That’s betrayal.


A System Rigged Against Us

So how do these companies get away with it?

Because they’ve bought silence. With deep pockets and strategic donations, insurance giants bankroll both sides of the political aisle. Republicans and Democrats alike receive contributions, ensuring that no meaningful reform ever reaches the floor of Congress. Regulation is watered down, oversight is minimal, and the public is fed carefully curated messaging that paints insurers as benevolent partners rather than predatory profiteers.

The truth is harder to swallow: The insurance industry doesn’t exist to protect us. It exists to extract wealth from our fear, our health, and our homes—while giving as little back as possible.


The Real Question: Why Do We Keep Playing Along?

It’s time to ask ourselves: Why do we continue to feed a system that fails us when we need it most? Why are essential services like health and housing tied to private companies whose only motive is profit? And how long will we tolerate lawmakers who take insurance money while ignoring the suffering of their constituents?

We don’t have to accept this illusion as reality. We can demand better. We must demand better.

Because peace of mind shouldn’t be something you pay for—it should be something you’re entitled to.



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